Kent County Council: Home Safety and Security Installation Service

Contracting authority

Contracting authority:

Kent County Council

Public Procurement Organisation Number:

PLDL-8938-YGYW

Address:

Kent County Council | Sessions House
Maidstone
ME14 1XQ
UK

Contact name:

Matthew Wellard

Email:

Matthew.Wellard@kent.gov.uk

Telephone:

03000 413221

Website:

Not provided

Organisation type:

REGIONAL_AUTHORITY

Devolved regulations that apply:

None

Procedure

Procedure type:

Open procedure

Preliminary market engagement conducted:

Not provided

Tenders received:

0

Tenders assessed:

0

Tenders from SMEs:

0

Tenders from VCSEs:

0

Special regime:

None

Scope

Title:

Home Safety and Security Installation Service

Reference number:

CN260173

Main category:

SERVICES

Description:

Short Description:Kent County Council is undertaking preliminary market engagement on Tuesday 25 August 10:00-11.30 and Friday 4 September 10:00-11.30, to inform the future development of its Home Safety and Security Installation Service.

We are inviting organisations to attend an online market engagement event to help inform the future design and commissioning of the service.

The online sessions will be facilitated by Kent County Council and will include a presentation on the proposed service requirements, opportunities for discussion through facilitated group conversations, and interactive feedback activities to gather provider views and market intelligence.

This exercise is being conducted to:
•understand current market delivery models for domestic abuse sanctuary-style provision,
•gather insight on service design, delivery approaches, and capacity, and
•help shape potential future commissioning arrangements.
The Council is keen to engage with organisations that have experience of delivering property security and target hardening interventions within domestic settings. This includes providers with expertise in assessing, supplying, and installing security measures that help individuals remain safely in their own homes.
We are particularly interested in organisations that can deliver services in a professional, discreet, and trauma-informed manner. Experience of working with victim-survivors, vulnerable residents, or households experiencing safeguarding concerns will be beneficial.
Organisations from the domestic abuse, housing, community safety, safeguarding, and property security sectors are encouraged to participate. Providers with experience of partnership working across statutory and voluntary sector services, including housing, community safety, safeguarding, and domestic abuse agencies, will be well placed to contribute to discussions on future service delivery.
The Council is inviting organisations to contribute to this engagement to help:

•inform the development of the service model,
•understand different approaches to delivering sanctuary-style services,
•explore delivery options, including partnership models,
•review eligibility criteria and referral pathways, and
•assess market capacity and interest in delivering such a service.

This engagement will support the Council in developing an appropriate procurement approach and ensuring a fair and competitive process.
To express your interest in attending, or ask any questions about the online event, please email domesticabusecommissioning@kent.gov.uk by Friday 21 August.

Kent County Council intend to procure Home Safety and Security Installation Service through a tender process.
This procurement will be conducted in accordance with the new Procurement Act 2023. Please note this notice is not a call for competition; therefore, attendees are not expected to submit any documents at this stage.
Further information relating to this procurement will be published on Central Digital Platform and the Kent Business Portal at a future date. Interested providers are advised to create a supplier profile on the Kent Business Portal to receive notifications about the future procurement opportunity, once the formal tender is launched

The estimated contract value is up to £500,000 per annum.

Any financial information provided at this stage is indicative only and subject to change following completion of market engagement and internal approvals.
Estimated contract length is 3 years with the option to extend for a further 2 years, at this stage this is indicative only and subject to change following completion of market engagement and internal approvals.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.kentbusinessportal.org.uk/tenders/UK-UK-Maidstone:-Surveillance-and-security-systems-and-devices./UK56ZKPW92

To respond to this opportunity, please click here:
https://www.kentbusinessportal.org.uk/respond/UK56ZKPW92

Total value (estimated):

GBP 1,500,000 excluding VAT

GBP 1,800,000 including VAT

Contract dates (estimated):

01/11/2027 to 31/10/2030

CPV classifications:

35120000 - Surveillance and security systems and devices.

42961100 - Access control system.

45312000 - Alarm system and antenna installation work.

51700000 - Installation services of fire protection equipment.

85320000 - Social services.

98000000 - Other community, social and personal services.

Delivery regions:

UKJ4 - Kent

Participation

Suitable for SMEs:

Yes

Suitable for VCSEs:

Yes

Engagement

Engagement deadline:

21/08/2026

Engagement status:

The engagement has not yet been carried out.

Engagement process description:

To express your interest in attending, or ask any questions about the online event, please email domesticabusecommissioning@kent.gov.uk by Friday 21 August

Submission

Publication date of tender notice (estimated):

30/11/2026

Other organisations