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Medway Council: THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER

  Medway Council is using Delta eSourcing to run this tender exercise

Notice Summary
Title: THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER
Notice type: UK4: Tender notice
Authority: Medway Council
Nature of contract: Services
Procedure: Below threshold - Open competition
Short Description: The introduction of the night security service is intended to •Enhance the safety and wellbeing of both service users and staff •Provide a consistent and reassuring presence throughout the night •Support the management of access and behaviour within the provision •Strengthen the overall delivery and emergency accommodation services. To ensure the safety, professionalism and effectiveness or the security service at the winter sit up provision, the appointed provider must meet the following minimum quality standards: Operatives must hold a valid security industry authority licence. Staff must have completed training in: •Conflict resolution and de-escalation techniques •Safeguarding and working with vulnerable individuals •Basic first aid
Published: 20/10/2025 12:26
This opportunity is currently OPEN. To respond to the opportunity, please click Register Interest and follow the on-screen instructions.

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UK-Chatham: Public security services.

Scope


Description: The introduction of the night security service is intended to
•Enhance the safety and wellbeing of both service users and staff
•Provide a consistent and reassuring presence throughout the night
•Support the management of access and behaviour within the provision
•Strengthen the overall delivery and emergency accommodation services.
To ensure the safety, professionalism and effectiveness or the security service at the winter sit up provision, the appointed provider must meet the following minimum quality standards:
Operatives must hold a valid security industry authority licence.
Staff must have completed training in:
•Conflict resolution and de-escalation techniques
•Safeguarding and working with vulnerable individuals
•Basic first aid
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.kentbusinessportal.org.uk/tenders/UK-UK-Chatham:-Public-security-services./9N6ZX2VZN8

To respond to this opportunity, please click here:
https://www.kentbusinessportal.org.uk/respond/9N6ZX2VZN8

Total value (estimated):


GBP 54,000 including VAT




Description





Contract dates (estimated)
01/01/2026 to 31/03/2026
CPV Classifications:
75241000 - Public security services.
   
Contract can be extended:
No

Extension Date:


Delivery regions:
UKJ41 Medway

Award criteria:
Quality criterion - Name: Price / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Technique questions / Weighting: 80


   

Submission


Enquiry deadline: 07/11/2025 Time: 12:00Tender submission deadline: 17/11/2025 Time: 12:00
Submission address and any special instructions: https://www.kentbusinessportal.org.uk/respond/9N6ZX2VZN8
An electronic auction will be used: No


Procedure


Procedure type: Below threshold - open competition

Contracting authority


       Medway Council, PWYH-3898-LDQR
       Gun Wharf, Dock Road, Chatham, ME4 4TR, United Kingdom
       Tel. 01634306000, Email: vincent.webb@medway.gov.uk

Organisation type: REGIONAL_AUTHORITY
Devolved regulations that apply: None

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View Award Notice