Medway Council is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | THE PROVISION OF OVERNIGHT CONCIERGE AND SUPPORT SERVICE TO THE WINTER NIGHT SHELTER |
| Notice type: | UK4: Tender notice |
| Authority: | Medway Council |
| Nature of contract: | Services |
| Procedure: | Below threshold - Open competition |
| Short Description: | The introduction of the night security service is intended to •Enhance the safety and wellbeing of both service users and staff •Provide a consistent and reassuring presence throughout the night •Support the management of access and behaviour within the provision •Strengthen the overall delivery and emergency accommodation services. To ensure the safety, professionalism and effectiveness or the security service at the winter sit up provision, the appointed provider must meet the following minimum quality standards: Operatives must hold a valid security industry authority licence. Staff must have completed training in: •Conflict resolution and de-escalation techniques •Safeguarding and working with vulnerable individuals •Basic first aid |
| Published: | 20/10/2025 12:26 |
View Full Notice
Scope
Description: The introduction of the night security service is intended to
•Enhance the safety and wellbeing of both service users and staff
•Provide a consistent and reassuring presence throughout the night
•Support the management of access and behaviour within the provision
•Strengthen the overall delivery and emergency accommodation services.
To ensure the safety, professionalism and effectiveness or the security service at the winter sit up provision, the appointed provider must meet the following minimum quality standards:
Operatives must hold a valid security industry authority licence.
Staff must have completed training in:
•Conflict resolution and de-escalation techniques
•Safeguarding and working with vulnerable individuals
•Basic first aid
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.kentbusinessportal.org.uk/tenders/UK-UK-Chatham:-Public-security-services./9N6ZX2VZN8
To respond to this opportunity, please click here:
https://www.kentbusinessportal.org.uk/respond/9N6ZX2VZN8
Total value (estimated):
GBP 54,000 including VAT
Description
Contract dates (estimated)
01/01/2026 to 31/03/2026
CPV Classifications:
75241000 - Public security services.
Contract can be extended:
No
Extension Date:
Delivery regions:
UKJ41 Medway
Award criteria:
Quality criterion - Name: Price / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Quality criterion - Name: Technique questions / Weighting: 80
Submission
Enquiry deadline: 07/11/2025 Time: 12:00Tender submission deadline: 17/11/2025 Time: 12:00
Submission address and any special instructions: https://www.kentbusinessportal.org.uk/respond/9N6ZX2VZN8
An electronic auction will be used: No
Procedure
Procedure type: Below threshold - open competition
Contracting authority
Medway Council, PWYH-3898-LDQR
Gun Wharf, Dock Road, Chatham, ME4 4TR, United Kingdom
Tel. 01634306000, Email: vincent.webb@medway.gov.uk
Organisation type: REGIONAL_AUTHORITY
Devolved regulations that apply: None
View any Notice Addenda
Scope
Description: The introduction of the night security service is intended to
•Enhance the safety and wellbeing of both service users and staff
•Provide a consistent and reassuring presence throughout the night
•Support the management of access and behaviour within the provision
•Strengthen the overall delivery and emergency accommodation services.
To ensure the safety, professionalism and effectiveness or the security service at the winter sit up provision, the appointed provider must meet the following minimum quality standards:
Operatives must hold a valid security industry authority licence.
Staff must have completed training in:
•Conflict resolution and de-escalation techniques
•Safeguarding and working with vulnerable individuals
•Basic first aid
To view this notice, please click here:
https://www.kentbusinessportal.org.uk/delta/viewNotice.html?noticeId=1013897435
To respond to this opportunity, please click here:
https://www.kentbusinessportal.org.uk/respond/9N6ZX2VZN8
Total value (estimated):
GBP 54,000 including VAT
Contract Details
Contract 1
Contract value: GBP 39,744 including VAT
Below the relevant threshold: Yes
Award decision date: 05/01/2026
Earliest date the contract will be signed: 19/02/2026
Contract dates (estimated): 20/02/2026 to 31/03/2026
Main procurement category: SERVICES
CPV classifications:
75241000 - Public security services.
Supplier
Supplier: SSG SUPPORT SERVICES GROUP LTD
Unit 5 Stanton Gate
Romford
RM7 7HL
UK
Email: ahmad@ssgukltd.com
Small or medium-sized enterprise (SME): Yes
Contract: 1
Procedure
Procedure type: Below threshold - open competition