Ashford Borough Council is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | Tenant Satisfaction Surveys |
| Notice type: | UK4: Tender notice |
| Authority: | Ashford Borough Council |
| Nature of contract: | Services |
| Procedure: | Below threshold - Open competition |
| Short Description: | Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements. |
| Published: | 26/01/2026 21:36 |
Tenant Satisfaction Surveys
Contracting authority
- Contracting authority:
- Ashford Borough Council
- Public Procurement Organisation Number:
- PJTC-7477-RLVM
- Address:
International House,, Dover Place
Ashford
TN23 1HU
UK- Contact name:
- Stephanie Leonard
- Email:
- procurement.email@ashford.gov.uk
- Telephone:
- Not provided
- Website:
- Not provided
- Organisation type:
- REGIONAL_AUTHORITY
- Devolved regulations that apply:
- None
Procedure
- Procedure type:
Below threshold - open competition- Dynamic market:
- No
- Special regime:
None
Scope
- Title:
- Tenant Satisfaction Surveys
- Reference number:
- ASH/25/165
- Main procurement category:
- SERVICES
- Description:
- Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.
- Total value (estimated):
GBP 65,000 excluding VAT
GBP 78,000 including VAT
Description
- Description:
- Not provided
- Suitable for SMEs:
- Yes
- Suitable for VCSEs:
- No
- Contract dates (estimated):
- 13/04/2026 to 12/04/2028
- CPV classifications:
79311000 - Survey services.- Contract can be extended:
- Yes
- Extension date:
- 12/04/2029
- Delivery regions:
UKJ4 - Kent- Award criteria:
Name: Criterion 1 / Weighting:
Name: Criterion 2 / Weighting:
Name: Criterion 3 / Weighting:
Documents
- Associated tender documents:
Procurement documents can be accessed via the Delta eSourcing portal.- Technical specifications:
Procurement documents can be accessed via the Delta eSourcing portal.
Submission
- Tender submission deadline:
- 20/02/2026 Time: 10:00
- Submission address and any special instructions:
- Tenders to be submitted via the Delta eSourcing portal https://www.kentbusinessportal.org.uk
- An electronic auction will be used:
No
Other information
- Legal and financial capacity conditions of participation:
- Not provided
- Technical ability conditions of participation:
- Not provided
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP):
- Not provided
- Government Procurement Agreement (GPA):
- Not provided
- A conflicts assessment has been prepared and revised:
- No
Other organisations
Not provided
Related Notice
Tenant Satisfaction Surveys
Contracting Authorities
- Contracting authority:
- Ashford Borough Council
- Public Procurement Organisation Number:
- PJTC-7477-RLVM
- Address:
International House,, Dover Place
Ashford
TN23 1HU
UK- Contact name:
- Stephanie Leonard
- Email:
- procurement.email@ashford.gov.uk
- Telephone:
- Not provided
- Website:
- Not provided
- Organisation type:
- REGIONAL_AUTHORITY
- Devolved regulations that apply:
- None
Procedure
- Procedure type:
Below threshold - open competition- Dynamic market:
- No
- Special regime:
None
Scope
- Title:
- Tenant Satisfaction Surveys
- Reference number:
- ASH/25/165
- Main procurement category:
- SERVICES
- Description:
- Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.
- Total value (estimated):
GBP 65,000 excluding VAT
GBP 78,000 including VAT
- Contract value:
- GBP 78,000 including VAT
Contract Details
Contract 1
- Title:
- Not provided
- Reference number:
- Not provided
- Contract value:
- GBP 58,914 including VAT
- Below the relevant threshold:
- Yes
- Award decision date:
- Not provided
- Earliest date the contract will be signed:
- 14/04/2026
- Contract dates (estimated):
- 30/04/2026 to 30/04/2028
- Main procurement category:
- SERVICES
- CPV classifications:
79311000 - Survey services.- Delivery regions:
UKJ4 - Kent
Supplier
- Supplier:
- The Leadership Factor Ltd
- Companies House:
- 03145836
- Address:
Taylor Hill Mill
Huddersfield
HD4 6JA
UK- Email:
- judenottingham@leadershipfactor.com
- Telephone:
- Not provided
- Small or medium-sized enterprise (SME):
- Yes
- Voluntary, community or social enterprise (VCSE):
- No
- Key performance indicators:
Not provided- Associated documents:
Not provided
Other organisations
Not provided