Ashford Borough Council is using Delta eSourcing to run this tender exercise
| Notice Summary |
|---|
| Title: | Tenant Satisfaction Surveys |
| Notice type: | UK4: Tender notice |
| Authority: | Ashford Borough Council |
| Nature of contract: | Services |
| Procedure: | Below threshold - Open competition |
| Short Description: | Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements. |
| Published: | 26/01/2026 21:36 |
Tenant Satisfaction Surveys
Contracting authority
- Contracting authority:
- Ashford Borough Council
- Public Procurement Organisation Number:
- PJTC-7477-RLVM
- Address:
International House,, Dover Place
Ashford
TN23 1HU
UK- Contact name:
- Stephanie Leonard
- Email:
- procurement.email@ashford.gov.uk
- Telephone:
- Not provided
- Website:
- Not provided
- Organisation type:
- REGIONAL_AUTHORITY
- Devolved regulations that apply:
- None
Procedure
- Procedure type:
Below threshold - open competition- Dynamic market:
- No
- Tenders received:
- 0
- Tenders assessed:
- 0
- Tenders from SMEs:
- 0
- Tenders from VCSEs:
- 0
- Special regime:
None
Scope
- Title:
- Tenant Satisfaction Surveys
- Reference number:
- ASH/25/165
- Main procurement category:
- SERVICES
- Description:
- Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.kentbusinessportal.org.uk/tenders/UK-UK-Ashford:-Survey-services./JDUHE6282K
To respond to this opportunity, please click here:
https://www.kentbusinessportal.org.uk/respond/JDUHE6282K - Total value (estimated):
GBP 65,000 excluding VAT
GBP 78,000 including VAT
Description
- Description:
- Not provided
- Suitable for SMEs:
- Yes
- Suitable for VCSEs:
- No
- Contract dates (estimated):
- 13/04/2026 to 12/04/2028
- CPV classifications:
79311000 - Survey services.- Contract can be extended:
- Yes
- Extension date:
- 12/04/2029
- Delivery regions:
UKJ4 - Kent- Award criteria:
Name: Criterion 1 / Weighting:
Name: Criterion 2 / Weighting:
Name: Criterion 3 / Weighting:
Documents
- Associated tender documents:
Procurement documents can be accessed via the Delta eSourcing portal.- Technical specifications:
Procurement documents can be accessed via the Delta eSourcing portal.
Submission
- Tender submission deadline:
- 20/02/2026 Time: 10:00
- Submission address and any special instructions:
- Tenders to be submitted via the Delta eSourcing portal https://www.kentbusinessportal.org.uk
- An electronic auction will be used:
No
Other information
- Legal and financial capacity conditions of participation:
- Not provided
- Technical ability conditions of participation:
- Not provided
- Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP):
- Not provided
- Government Procurement Agreement (GPA):
- Not provided
- A conflicts assessment has been prepared and revised:
- No
Other organisations
Not provided
Related Notice
Tenant Satisfaction Surveys
Contracting Authorities
- Contracting authority:
- Ashford Borough Council
- Public Procurement Organisation Number:
- PJTC-7477-RLVM
- Address:
International House,, Dover Place
Ashford
TN23 1HU
UK- Contact name:
- Stephanie Leonard
- Email:
- procurement.email@ashford.gov.uk
- Telephone:
- Not provided
- Website:
- Not provided
- Organisation type:
- REGIONAL_AUTHORITY
- Devolved regulations that apply:
- None
Procedure
- Procedure type:
Below threshold - open competition- Dynamic market:
- No
- Tenders received:
- 0
- Tenders assessed:
- 0
- Tenders from SMEs:
- 0
- Tenders from VCSEs:
- 0
- Special regime:
None
Scope
- Title:
- Tenant Satisfaction Surveys
- Reference number:
- ASH/25/165
- Main procurement category:
- SERVICES
- Description:
- Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.
To view this notice, please click here:
https://www.kentbusinessportal.org.uk/delta/viewNotice.html?noticeId=1028860425
To respond to this opportunity, please click here:
https://www.kentbusinessportal.org.uk/respond/JDUHE6282K - Total value (estimated):
GBP 65,000 excluding VAT
GBP 78,000 including VAT
- Contract value:
- GBP 78,000 including VAT
Contract Details
Contract 1
- Title:
- Not provided
- Reference number:
- Not provided
- Contract value:
- GBP 58,914 including VAT
- Below the relevant threshold:
- Yes
- Award decision date:
- Not provided
- Earliest date the contract will be signed:
- 14/04/2026
- Contract dates (estimated):
- 30/04/2026 to 30/04/2028
- Main procurement category:
- SERVICES
- CPV classifications:
79311000 - Survey services.- Delivery regions:
UKJ4 - Kent
Supplier
- Supplier:
- The Leadership Factor Ltd
- Companies House:
- 03145836
- Address:
Taylor Hill Mill
Huddersfield
HD4 6JA
UK- Email:
- judenottingham@leadershipfactor.com
- Telephone:
- Not provided
- Small or medium-sized enterprise (SME):
- Yes
- Voluntary, community or social enterprise (VCSE):
- No
- Key performance indicators:
Not provided- Associated documents:
Not provided
Other organisations
Not provided