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Ashford Borough Council: Tenant Satisfaction Surveys

  Ashford Borough Council has published this notice through Delta eSourcing

Notice Summary
Title: Tenant Satisfaction Surveys
Notice type: UK7: Contract details notice
Authority: Ashford Borough Council
Nature of contract: Services
Procedure: Below threshold - Open competition
Short Description: Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.
Published: 14/04/2026 12:12
UK7: Contract details notice Published 14/04/2026

Tenant Satisfaction Surveys


Contracting Authorities





Contracting authority:

Ashford Borough Council


Public Procurement Organisation Number:

PJTC-7477-RLVM


Address:


International House,, Dover Place
Ashford
TN23 1HU
UK


Contact name:

Stephanie Leonard


Email:

procurement.email@ashford.gov.uk


Telephone:

Not provided


Website:

Not provided


Organisation type:

REGIONAL_AUTHORITY


Devolved regulations that apply:

None




Procedure



Procedure type:


Below threshold - open competition






Dynamic market:

No


Tenders received:

0


Tenders assessed:

0


Tenders from SMEs:

0


Tenders from VCSEs:

0




Special regime:


None



Scope



Title:

Tenant Satisfaction Surveys


Reference number:

ASH/25/165


Main procurement category:

SERVICES


Description:

Ashford Borough Council is looking to appoint a qualified supplier to deliver Tenant Satisfaction Measures (TSM) perception surveys in compliance with the Regulator of Social Housing (RSH) requirements.
To view this notice, please click here:
https://www.kentbusinessportal.org.uk/delta/viewNotice.html?noticeId=1028860425

To respond to this opportunity, please click here:
https://www.kentbusinessportal.org.uk/respond/JDUHE6282K





Total value (estimated):


GBP 65,000 excluding VAT

GBP 78,000 including VAT






Contract value:

GBP 78,000 including VAT



Contract Details



Contract 1


Title:

Not provided


Reference number:

Not provided


Contract value:

GBP 58,914 including VAT


Below the relevant threshold:

Yes


Award decision date:

Not provided


Earliest date the contract will be signed:

14/04/2026


Contract dates (estimated):

30/04/2026 to 30/04/2028


Main procurement category:

SERVICES


CPV classifications:


79311000 - Survey services.



Delivery regions:


UKJ4 - Kent




Supplier




Supplier:

The Leadership Factor Ltd


Companies House:

03145836


Address:


Taylor Hill Mill
Huddersfield
HD4 6JA
UK


Email:

judenottingham@leadershipfactor.com


Telephone:

Not provided


Small or medium-sized enterprise (SME):

Yes


Voluntary, community or social enterprise (VCSE):

No





Key performance indicators:


Not provided


Associated documents:


Not provided




Other organisations


Not provided